Testimonials & Reviews
Fast Access Healthcare
Primary Care Practice located in Chattanooga, Hixson, East Ridge, Cleveland, Dunlap, Sale Creek, & Jasper TN
97 Total Reviews
Fast Access Healthcare always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 97 reviews with an average rating of 4.75 out of 5 stars. Please read what others are saying about Fast Access Healthcare below, and as always, we would love to collect your feedback.
Your online portal allowed me to book an appointment for today, which is Memorial Day. I planned my morning around this, only to find out (only because I called to confirm) that the clinic is closed today. I understand being closed, but why wouldn't you go to the trouble of blocking it on the calendar? It's also getting old having you change providers repeatedly in the last year. It doesn't build any confidence.
The staff are always friendly and courteous. There is only one thing that truly bothers me. It is all the paperwork that had to be filled out on each visit. Past medical history does not change and if something does change such as having an emergency or an address or name change the patient can always tell them when it occurs. To me all the paper work is a waste of my time and a total waste of paper. What happened to paperless records and transactions? I feel using so much paper is detrimental to the environment. Why dies Dr. Kerley insist on patients repeatedly giving the same information?! I do not understand this practice. This is the only primary care office I have ever been to that requires a patient to repeat their information so often.
Very professional office! The employees were all very friendly, and everything was explained to me in a way in which I was able to understand. I felt very confident about my diagnosis. The physician made sure I knew exactly how to take my medication and assured me that they would be there to help if I had any more issues. I am very happy with the care I received.
Thanks for Cassy and Dr. Patty for making my experience on 7/24 a memorable one and helping me work through my many issues! Jimdiagnosis. The physician made sure I knew exactly how to take my medication and assured me that they would be there to help if I had any more issues. I am very happy with the care I received.
Dr. Kerley is simply fantastic! He is extremely professional with a classy bedside manner and the receptionist, Deb, is very warm and accommodating. This office is amazing and in an amazing location beside the new Cycle Bar and across from the mall. What really floored me is the IV Therapy room-it's like a little spa! I would definitely recommend Dr. Kerley and any of his team. He has several locations and if you have any kind of concern about your visit Dr. Kerley actually handles every message himself. You can tell he really cares:-) Thanks Dr. Kerley!!
As a new patient walk in seeking to establish primary care, I thought I'd have to make an appointment ahead of time to be seen. No, the whole process from the time I walked in until I was walking out took just over an hour. The staff were very professional and courteous. I saw the NP Ms Maxwell. She was very thorough, professional and exhibited genuine care. I was very happy with the entire experience. A+++
Excellent care! Honestly, I have the best primary care physician. She's been my Dr for years. I trust and respect her. She is out of town and I was unable to see her so I visited the clinic. All of the staff were kind, caring and knowledgeable! I was so sick and nervous. I can't thank them enough for seeing me today and the care they gave me.